Conversational AI for Customer Service with e-bot7

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Conversational AI for Customer Service with e-bot7

Startuprad.io

Apr 20, 2021

The FounderWe talk to Fabian Beringer (https://www.linkedin.com/in/fabianberinger/, https://www.crunchbase.com/person/fabian-beringer), the CEO and Co-Founder of Munich-based e-bot7. Fabian is an early thought leader in chatbots, ai and NLP, he is also writing for the tech blog VentureBeat https://venturebeat.com/author/fabian-beringer-e-bot7/

Fabian is not only the founder of a successful company and a Forbes 30 under 30 (https://www.forbes.com/profile/e-bot7/?list=30under30-europe-technology&sh=6f7fb7391530) , he is also the co-founder of a tech blog called Chatbot News Daily (www.chatbotnewsdaily.com) and he is also a DJ, having worked with the likes of DJ Tiesto. You can find some of his music here: https://www.beatport.com/artist/jensby/164401

Next to all this Fabian and e-bot7 have been founding members of the KI Bundesverband, the German Association for Artificial Intelligence, Germany’s largest AI network: https://www.linkedin.com/company/ki-verband/, https://ki-verband.de/

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From the start, we centered our product development on customer feedback.

Fabian Beringer, CEO and Co-Founder e-bot7

The Startupe-bot7 (https://e-bot7.com/, https://www.crunchbase.com/organization/e-bot7) integrates Artificial Intelligence to increase the efficiency of Customer Service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales, and saves up to 80% of costs.

Amongst their customers are the small German Tech companies like Loovo, joyn, but also well-known international brands like Audi, Miele, Telefonica, and the University of Northampton.

If you want to have a successful company, you have to build it around a mission.

Fabian Beringer, CEO and Co-Founder e-bot7

https://www.startuprad.io/blog/conversational-ai-for-customer-service-with-e-bot7/

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